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× Passenger Update: General advice is to avoid non-essential travel, other than to countries on the 'Green List' where the advice is to take normal precautions. Please see the Department of Foreign Affairs website here for more information.

Passenger Assistance

We understand that many of our passengers may need help getting through Shannon Airport or some assistance while here. If you or someone you are travelling with has a disability, reduced mobility, intellectual disability, autism, is a member of the older community or a condition that needs some extra care and attention, we can help.
 
This includes skipping queues, bringing you direct to your gate, helping you board at the right time – whatever it is, we’re here for you.  For each of these areas, you’ll find useful information below...

Note: Our website is designed with WCAG 2.0 AA compatibility. This gives all users the best experience online, regardless of limitations or disabilities.

Keep in touch

Tel: +353 (0)61 712000
Email: comments@shannonairport.ie

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