There’s just so much going on – it can be hard to keep track of everything, especially when you’re just passing through. We’ve gathered lots of general, but important information for you, our passenger and turned it into your own virtual notice board.
Shop, Eat, Relax
Once you’ve passed through security, you just need somewhere to take it easy until you board your flight. With a great choice of restaurants and bars, along with incredible value at Shannon Duty Free, there’s lots to do while you wait. And with many departure lounges available for travellers of all types, we’ll do our very best to get your trip off to a relaxed start.
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Wi-Fi, Printing and more
To get your FREE INTERNET access, find FLYSHANNON free Wi-fi on your device, log in with your email or social logins and start browsing...
Or you can visit the central concourse between the Arrivals and Departures Hall which provides coin and credit card operated Internet and printing access.
Charging Points
We know how important your mobile device is to you and have made charging points available throughout the airport. You can take a seat at any of the booths at our bars and restaurants. Then simply charge your device and recharge your own batteries at the same time. Check out our bars and restaurants
Quiet Lounges
If you like to escape the hustle and bustle of airport life, you should treat yourself to a few hours in the Ború Lounge. You don’t need to be an executive or even on business, you just need to enjoy a little peace and quiet – and all from just €27.50.
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VIP Services
If your clients are arriving by private jet, plese see a list of handling agents that can meet private aircraft.
If you're arriving on a scheduled flight, contact Emerald VIP meet-and-greet service.
You can also find out more about our porter services here.
Note for Smokers
Shannon Airport is a smoke-free airport in line with Public Health Legislation and smoking is only permitted in designated areas outside the front of the terminal building and in a specially provided location adjacent to the airport Transit Lounge/Departures Area. Similarly, Electronic cigarettes and vaporisers cannot be used within the airport premises.
Lost Property
If you’ve lost property in transit, talk to your airline immediately. If you’ve lost anything at the airport, our Lost Property Team, located in the Arrivals Hall can be contacted as follows:
Hours: 06.00 – 23.00 daily
Tel: +353 (0)87 0574354
Email: shannonlostandfound@bidvestnoonan.com
Please note that there’s an admin charge of €5 to recover lost property.
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Currency and Cash
You can change currencies or take out cash at various points across the airport. Whether you’re arriving or departing, we’ll make sure you can access currency and cash services as you need them.
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Religious Facilities
You’ll find a small oratory within the airport terminal that provides a place for prayer for visitors to Shannon Airport. Roman Catholic Mass is held on Sundays at 08:45am.
Drinking Fountains
We’re currently working on restoring drinking fountains and we expect them to be up and running soon. In the meantime, you can visit any restaurant or cafe in the airport campus and refill your water bottle at no charge.
Postal Facilities
A post box (for mailing letters and postcards only) is located adjacent to the WHSmith shop in the arrivals area. Parcels should be posted at a post office prior to arrival at the airport.
Tax Back
If you're visiting Ireland from outside the EU, you can claim back VAT (value added tax) which is a retail tax payable on goods purchased in Ireland. In the Departures Lonuge, there are two VAT refunding agencies.
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Car Parking
Whether you’re picking up, dropping off, or travelling yourself, we’ve got parking covered. As the only provider of official parking at Shannon Airport, we want to make sure you can park up easily before catching your flight.
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Plane Spotters
With 3.2km of runway and even more taxiways, plane spotters are welcome. Whether from a viewing gallery on Level 2 of the main terminal building or a perch near the Lufthansa hangar, you’ll get great pictures and you can even access live Air Traffic Control feed or FR24 to get closer to the action.