Skip to Content
× Passenger Update: Please see the Department of Foreign Affairs website here for current travel advice. 
To book a Covid-19 test, please visit or call RocDoc Covid Check on Tel: 01-8351444 ​

Click and Collect Service

With our new Click & Collect service, you can now place your duty-free order up to 48 hours in advance of flight for collection and pick it up from our convenient collection point at the Duty-Free Shop main till area in Shannon Airport Duty Free.

Prefer to travel handsfree? Please ask at the main tills to have your online purchases moved to the Shop & Collect desk in the Arrivals Hall. There are so many ways to shop at Shannon Duty Free at Shannon Airport

Step 1: Visit and shop online up to 48 hours before departure from Shannon Airport

Step 2: Shop from thousands of duty-free products across beauty, alcohol, confectionary, fashion, and gifts

Step 3: You can collect your online purchases from the Duty-Free collection area at the main cash registers in Shannon Airport. You can request in the duty free at the main cash registers for your order to be collected on your return departure of if you prefer to travel ‘handsfree’ this service is however only available for Duty Paid items, we will hold your order for collection point on arrival back into Ireland.

Step 4: Display your boarding card, Photo ID and order confirmation (on your phone or printed) on collection. You can collect your order on your return trip at the following Collection Point:  Shannon Arrivals for Shop & Collect: Arrivals: Near the Information Desk in the Arrivals Hall

Keep in touch

Tel: +353 (0)61 712000

Download our App for mobile devices

Download from App Store Download from Play Store

Sign Up to our Newsletter