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× Passenger Update: Customers are advised when booking car hire and car parking at Shannon Airport to use licenced onsite operators. A number of offsite car hire and parking companies are purporting to operate at Shannon Airport but they operate offsite and have no agreement to collect or drop off passengers at the airport.  Booking with these companies may result in delays at the airport during pick up and drop off.

Ground Handling Applications

All ground handlers must obtain a Grant of Approval, prior to commencing operations at Shannon Airport.  All potential ground handling companies are required to contact the Commission for Aviation Regulation (CAR) who are the body responsible for issuing Grant of Approvals.  Their contact details are as follows:
Commission for Aviation Regulation
Ph: 00353 1 6611700
Fax: 00353 1 661 1269
Under the approval from CAR, ground handlers must also satisfy the requirements of the Airport Operations Director, Shannon Airport.  Therefore a Ground Handling Requirements Form must be completed in full – Shannon Ground Handling Requirements Form

Ground Handling Deptartment Contact Details:

Maria Clohessy
Operations & Services Administration 
Shannon Airport Authority
Shannon Airport
Co Clare
Ph: 00353 61 712208

Please note all ground handlers are required to comply with the Rules of Conduct for operating at Shannon Airport.