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× Passenger Update: Customers are advised when booking car hire and car parking at Shannon Airport to use licenced onsite operators. A number of offsite car hire and parking companies are purporting to operate at Shannon Airport but they operate offsite and have no agreement to collect or drop off passengers at the airport.  Booking with these companies may result in delays at the airport during pick up and drop off.

Customer Charter

At Shannon Airport we appreciate how much our passengers value an easy and enjoyable airport experience.

Everyone who works here has a part to play and we’re committed to delivering an airport journey you can enjoy. Our Customer Charter delivers this commitment to you.

Wherever your journey takes you, we promise to keep “making it easy” with short walks, easy parking and our friendly staff, every step of the way. It’s your journey, after all.

And starting your journey is easy…… when you start at Shannon.

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