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× Passenger Update: COVID-19 safety measures at the airport can be found here. The Department of Foreign Affairs and Trade advises against all non-essential travel overseas until further notice. More info here.

Customer Charter

At Shannon Airport we appreciate how much our passengers value an easy and enjoyable airport experience.

Everyone who works here has a part to play and we’re committed to delivering an airport journey you can enjoy. Our Customer Charter delivers this commitment to you.

Wherever your journey takes you, we promise to keep “making it easy” with short walks, easy parking and our friendly staff, every step of the way. It’s your journey, after all.

And starting your journey is easy…… when you start at Shannon.

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