The SAA is responsible for managing the operation of Shannon Airport and for the provision of infrastructure to enable airlines and handling agents to operate efficiently and effectively.
Some airlines provide their own ground handling services. For example Aer Lingus provides Passenger Handling and Baggage Handling services for their passengers.
Other airlines contract services from specialised ground handling companies. For example, United Airlines and Ryanair currently contract services from Servisair.
All ground handling companies are licensed by the Commission for Aviation Regulation (CAR) which is independent of the SAA.
The full contact details for self handlers and third party ground handling companies at Shannon Airport are available under the ‘Ground Handling Agencies’ section of this site.