Customer Charter

Shannon airport Customer Charter

At Shannon Airport we appreciate how much our passengers value an easy and enjoyable airport experience.

Everyone who works here has a part to play and we’re committed to delivering an airport journey you can enjoy.

Our Customer Charter delivers this commitment to you.

Wherever your journey takes you, we promise to keep “making it easy” with short walks, easy parking and our friendly staff, every step of the way.

It’s your journey, after all.

And starting your journey is easy…… when you start at Shannon.

Our Customer Charter
Our Customer Experience Values