Weather Disruption FAQs

Can I cancel my online pre-booking if my flight is cancelled, delayed or deferred before I arrive at the airport and enter the car park?

Yes you can cancel your online booking up to Six hours in advance of your booked time/date of arrival in the car park by using the "Manage My Booking" function located in the Quick Quote section on the Shannon Airport home page.  You need your booking reference number and the email address used to make the original booking. The credit card account used to make the booking will be refunded the full amount of the booking fee.

Can I cancel my online pre-booking if my outbound flight is cancelled, deferred or delayed due to current adverse weather after I arrive and enter the car park at Shannon Airport?
No. Unfortunately, once you have entered the car park and your booking has been recognised, you cannot cancel the booking online. However, if your flight is cancelled after you have entered the car park you can apply for a refund by submitting details of your car park booking (including reference number and dates) and proof of cancelled/affected flights via email to parking@shannonairport.ie or by post to Car Park Admin, P.O Box 650, Shannon, Co. Clare.
Can I apply for a refund for any unused portion of my pre-booked stay if I park for a time but then leave the car park without flying, i.e. my stay is shorter than my pre-booked period?
Yes. You can apply for a refund by submitting details of your booking (including reference number and dates) and proof of cancelled/affected flights via email to parking@shannonairport.ie  or by post to Car Park Admin, P.O Box 650, Shannon, Co. Clare.